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  • Panasonic ProTect
    We’ve got it covered

    Enjoy extra peace of mind with comprehensive service plans from Panasonic

Discover worry-free work with ProTect

Discover worry-free work with ProTect

You’ve already chosen the toughest range of devices and accessories on the market to serve your business. Now, you can back up your tough, hardworking hardware with the ultimate warranty cover, when you choose Panasonic ProTect.

Our ProTect packages are designed to help you work harder and go further in the field, with extended cover available for up to 5 years* – giving you complete peace of mind throughout the lifecycle of your device. Plus, our range of add-on cover options ensures your protection is right for you.

Ultimate Protection. Exceptional service.

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Packaging and
Collection Service

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Superfast Repair
Turn Around

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Commissioning as

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Extended Accessory

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Software, Firmware
& Driver Updates

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Repair by specialist
TOUGHBOOK technicians

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Service Cloud online
self-service portal

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Long-term Android

ProTect Standard

Our ProTect Standard cover means that each TOUGHBOOK comes with 3 years’ standard warranty (1 year for handhelds), covering your hardware, software and firmware - including parts and labour. For Android customers, that also means we’ll provide security patches to your devices twice per year for the life of your device, giving you even more protection against security threats.

As part of your ProTect Standard cover, you’ll have access to the TOUGHBOOK help desk and Service Cloud self-service portal, plus our guarantee of a plus our guarantee of a two-day internal turnaround on device repairs.** on device repairs.

You can even choose our Extended Cover*, for up to 5 years. So you can focus on the work that truly matters - and let us take care of the rest.

Warranty overhaul
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ProTect Accidental Damage

For the ultimate protection, there’s ProTect Accidental Damage cover. In addition to all the benefits included in our ProTect Standard warranty, your device will be covered against damage too, for those ‘just in case’ moments. Plus, we’ll double your battery cover to 12 months.

COMPASS Complete: Dedicated Android Protection

For TOUGHBOOK Android devices, there’s COMPASS Complete: our dedicated Android service bundles.

Available in two levels – COMPASS Complete and Smart COMPASS Complete – you’ll get all the benefits of our Extended Warranty and Accidental Damage Warranty cover, plus our Android long-term support service.

Smart COMPASS Complete also provides you with real-time visibility of the health and utilisation of your device and battery estate, through TOUGHBOOK Smart Essentials. Meaning you can stay one step ahead of potential issues and downtime and get the maximum out of your IT investment.


All of your options at a glance

Want to boost your cover?
Explore our add-ons

Is data security at the top of your agenda? Need extended battery warranty to ensure your teams can keep on going for longer? Or are you looking for super-fast device fix turnaround?

You can bolt our add-ons to any of our warranty options, for tailored cover exactly as you need it.

Maximise Security

Maximise Security

  • COMPASS Security Premium: Android Long Term Support
  • HDD/SSD cover
Maintain Productivity

Maintain Productivity

Wider Cover

Wider Cover

  • Boosted Accessory Cover
  • Global Service

*Must be purchased at the same time as the device
**excluding logistics